Why use this site and the Apps?
Empowerment. Anyone can report and track non-emergency issues. This empowers citizens and community groups to take care of and improve their neighborhoods.
Efficiency. Two heads are better than one and 300 heads are better than two. City employees can't be in all places at all times. Help Raleigh run more efficiently.
Engagement. Citizens who take the time to report even minor issues and see them fixed are likely to get more engaged in their local communities. It's called a self-reinforcing loop. This also makes people happy and everyone benefits from that.
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