Why use this site and the Apps?

  • Empowerment. Anyone can report and track non-emergency issues. This empowers citizens and community groups to take care of and improve their neighborhoods.
  • Efficiency. Two heads are better than one and 300 heads are better than two. City employees can't be in all places at all times. Help Raleigh run more efficiently.
  • Engagement. Citizens who take the time to report even minor issues and see them fixed are likely to get more engaged in their local communities. It's called a self-reinforcing loop. This also makes people happy and everyone benefits from that.

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